Privacy Policy
Last updated: April 13, 2026
NorthClaim ("we," "us," or "our") operates the website northclaim.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect information that you voluntarily provide to us when you fill out our ancestry inquiry form, book a consultation call, or otherwise contact us. This includes:
- Full name
- Email address
- Phone number
- Ancestry and family history details you provide (such as ancestor names, birth dates, and locations)
We also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and pages visited. We use cookies and tracking pixels (including Meta Pixel and Microsoft Clarity) for analytics and advertising purposes.
How We Use Your Information
We use the information we collect to:
- Process and respond to your ancestry inquiry
- Research your potential eligibility for Canadian citizenship by descent
- Communicate with you about your inquiry via email, phone, or SMS
- Schedule and conduct consultation calls
- Improve our website and services
- Send you relevant updates about your case or our services
SMS Messaging
By providing your phone number through our ancestry inquiry form, you consent to receive SMS messages from NorthClaim related to your inquiry and Canadian citizenship eligibility. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. Reply HELP for support. We will not share your phone number with third parties for their marketing purposes.
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services. We may share your information with:
- Service providers who assist us in operating our website and conducting our business (such as email delivery services, analytics providers, and scheduling tools)
- Government agencies as required in the course of processing your citizenship application, with your explicit consent
- Legal authorities if required by law or to protect our rights
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking
Our website uses cookies and similar tracking technologies, including Meta Pixel for advertising, Microsoft Clarity for session analytics, and Calendly for scheduling. These tools help us understand how visitors use our site and improve our services. You can control cookie settings through your browser preferences.
Third-Party Links
Our website may contain links to third-party websites, including Calendly for scheduling. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at kevin@northclaim.com. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA).
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
NorthClaim
Email: kevin@northclaim.com